Policies

Shipping Policy

We offer all customers free  Shipping with tracking. No shipping cost & no sales tax - we want your experience to be as smooth and upfront as possible - just the way we like it.

Please note that processing time could take up to 3 days

COVID-19 Notice: Some packages may be experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lock downs

 

Warranty Policy

If your item arrives damaged or is malfunctioning. We will offer 1year warranty for all products. Email us at service@skillano-beauty.com for more details.

Claim procedures:

Please request for warranty claim by emailing us at service@skillano-beauty.com. You have to include the following details in the email

  1. Contact no
  2. Date of purchase
  3. Photo or videos that proof the product has been malfunctioning or damaged.
Once we receive your request of warranty claim, we shall contact you within 3 business days for further information.

 

90 Day Money-Back Guarantees Policy

Skillano is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.