If your item arrives damaged or experiences malfunction. Skillano offers a 1 year warranty for all products. Claim procedures:
Please request for a warranty claim by emailing us at firstname.lastname@example.org with an email header of “Warranty Claim”. You have to include the following details in the email.
- Contact No.
- Order Confirmation No. & Date of purchase
- Photo(s) or video that prove the product has been malfunctioning or damaged.
Once the Skillano team receives your request for a warranty claim, we will contact you within 3 business days for further information.